Guildford Hard of Hearing Support Group Cookie Policy
This Cookie Policy explains what cookies are, which cookies our website uses, and how you can manage them. It applies to our website at www.guildfordhoh.org.uk.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet or phone) when you visit a website. They are widely used to make websites work efficiently and to provide information to the website owner.
Cookies are not harmful. They do not give us access to your device or any information beyond what is described in this policy.
2. How We Use Cookies
Our website uses cookies for one purpose only: to ensure the site functions correctly (strictly necessary cookies).
We do not use cookies for advertising, profiling or tracking you across other websites.
Please note: our website platform (Squarespace) includes a marketing cookie category within its standard cookie consent settings. We wish to make clear that we do not use marketing cookies. This category does not reflect any marketing activity by Guildford Hard of Hearing Support Group.
3. Strictly Necessary Cookies
These cookies are essential for the website to work. Without them, features such as page navigation and security protection cannot function. They do not collect information about you that could be used for marketing.
ss_cvr | Squarespace | Identifies unique visitors and tracks visits over time | Duration: 1 year
ss_cid | Squarespace | Identifies unique visitors | Duration: 1 year
crumb | Squarespace | Security token to prevent cross-site request forgery (CSRF) | Duration: Session
squarespace-announcement-bar | Squarespace | Remembers if you have dismissed a site announcement banner | Duration: Session
These cookies are set by Squarespace, the platform that hosts our website. They cannot be disabled without affecting how the site works.
4. Squarespace Analytics
We use Squarespace's built-in analytics to collect anonymous information about how visitors use our website — for example, which pages are visited most often and where visitors come from. This data is collected using the Squarespace cookies listed in Section 3 above. We do not use it to identify individual visitors.
We do not use Google Analytics or any other third-party analytics service.
5. Managing Your Cookie Preferences
When you first visit our website, you will be shown a cookie banner giving you the choice to accept or decline non-essential cookies. Strictly necessary cookies are always active as they are required for the site to function.
You can also manage or delete cookies at any time through your browser settings. Here is how to do this in the most common browsers:
• Google Chrome: Settings > Privacy and security > Cookies and other site data
• Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
• Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
• Safari (Mac/iPhone): Preferences > Privacy > Manage Website Data
Please note that disabling cookies may affect how some parts of our website work.
For more information about cookies and how to manage them, you can visit www.allaboutcookies.org.
6. Third-Party Links
Our website contains links to other organisations' websites (for example, national hearing loss charities). These websites have their own cookie and privacy policies. We are not responsible for their use of cookies and recommend you read their policies before using those sites.
7. Changes to This Policy
We may update this Cookie Policy from time to time, for example if we add new features to our website or if legal requirements change. Any updates will be posted on this page.
8. Contact Us
If you have any questions about our use of cookies, please contact us at askghoh@hotmail.com.
If you have a concern about how we use your data more generally, please refer to our Privacy Notice, also available on this website.
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Version: April 2026 | Next review: April 2027